Support for teachers using Lucid software
Below are the most frequently asked questions by teachers as well as a selection of useful fact sheets and downloadable abridged versions of the teachers manuals.
For information about how your software licence works and expiry information please see Software licence
If you need assistance with a technical problem please see Technical Support
If you cannot find the answer to your query on these pages, please contact us for free support.
What is my password?
The default password given to you when you first install your Lucid software is printed on the CD face - it is must be entered exactly as shown as it is case-sensitive. You can change the password by going to the Reports and Administration module in your software.
The default password pre-2004 was 'let me in' and this is still depicted in the printed CoPS manual (page 9). We are sorry for any inconvenience caused by this change of default password which was undertaken to avoid incorrect use of the original password. The default password is normally printed on the CD face.
If you are still unable to locate your password or have further problems please contact us.
Why doesn't my password work today?
Assuming you have entered the password correctly and nobody has changed it, the usual cause is the CAPS LOCK key being lit on your keyboard. If you're not sure, try running a text program such as Word ® for Windows. Type in your password on a blank page - does it appear as expected?
If you have changed the password but forgotten it Lucid may be able to email you a utility program to recover the password within 3 working days.
Apparent score anomalies in Rhymes, Wock or Single word reading.
In these assessments in particular it is possible for a pupil to get an unexpectedly low centile score even if he/she only got one or two test items wrong.
Although this may be alarming it is statistically accurate (from the original norming sample) and reflects what is known as a ceiling effect. In simple terms, nearly all of the pupils in the original standardisation sample got all the items right.
The anomaly can be stark in Rhymes as there are as few as 8 test items. As an example, a six year old would achieve a 'perfect' centile score of 99 for getting all 8 correct but only 35 if he/she got just one item wrong.
Another example is a 5 year old tested on Wock who is scored 99 centile for all 15 correct but only 32 centile if two items are answered incorrectly.
There is usually no need for concern and the low centile can be viewed as a statistical blip.
Severe ceiling effects are also possible in Single Word Reading (LASS) - see page 9 of the LASS Teacher's Manual for further clarification.
How can I transfer pupil results from one computer to another?
This is quite straightforward. Because your school or organisation's licence details are held within a database file, by transferring this file to the second computer your licence details including serial number will be transferred too. Please see the fact sheet below for detailed instructions.
How
to transfer databases between computers (Version 5)PDF
Useful Fact Sheets
Below are a selection of fact sheets that you may find useful.
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Theory and research |
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Teaching and Interpretation
Guidance |
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Lucid
Software (general) |
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Teachers manuals - abridged versions
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Support for Teachers