"Powys Educational Psychology Service has actively promoted and encouraged the use of CoPS in all Powys schools" Dr Alun Flynn, Principal Educational Psychologist, Powys, Wales
Help and support
Welcome to Lucid's help and support pages.
On these pages you will find technical help for users of both the Stand alone software and the Network software with answers to the most frequently asked questions and useful fact sheets.
In addition the teacher support page offers assisstance in using Lucid software including answers to the most frequently asked questions and helpful fact sheets.
You can use the links below to go to the support page for your query.
If your query cannot be answered on these pages then please contact us for FREE support. The various ways you can contact us are detailed below.
Email us
at
providing full details of the error or query, your software version
number and serial number. If you email us you should normally
receive a reply within one day and no later than 2 days when
this is practicable.
Fax your
query to us on 01482 882911. Please ensure you send us
full details of the error or query, your software version number
and serial number.
Telephone
Support is available on 01482
882121 during office hours 9-5 (Mon-Fri). Please ensure you have with you full details of the error or query, the software version number and the serial number.
Please note: unless otherwise stated, prices are in British Pounds (Sterling). Purchases made in other currencies will be converted to Sterling at the current rate and shown in your currency on your credit/debit card statement.